Support

Mission control.
We copy you.

Docs, FAQs, and direct access to the developer who built everything.

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📡

Direct Email

Email goes straight to the developer. No tier-1 scripts, no bots.

support@orbitkit.dev →

24–72 hour response

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Documentation

Step-by-step guides for setup, Power BI, Tableau, and connection management.

Browse docs →
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Community

Connect with other monday.com teams using OrbitKit. Share tips and configs.

Coming soon
System status

OrbitKit BI Backend — Railway

All systems nominal · Last checked 2m ago

API
Nominal
OAuth
Nominal
Feed
Nominal
Database
Nominal

Frequently asked transmissions

Go to the monday.com App Marketplace, find OrbitKit BI, click "Add to monday". One-click OAuth 2.0 — authorize and it's installed. Then add the OrbitKit BI board view to any board.
Create a connection in OrbitKit BI and copy the Feed URL. In Power BI: Home → Get Data → Web. Paste the URL, choose Anonymous authentication. Select your tables and Load.
Create a Tableau connection and copy the WDC URL. In Tableau: Connect → Web Data Connector. Paste the WDC URL, enter your access token from View Credentials, click Connect.
Never. OrbitKit BI is a live proxy — board data is never written to our database. We store only your connection config and AES-256 encrypted OAuth token. Every request fetches fresh data from monday.com live.
Existing connections keep working. Only creating new ones is blocked. Delete an existing connection or upgrade. Your live BI dashboards keep refreshing normally — nothing breaks.
Open a channel

Talk to the developer directly

You're emailing the person who built OrbitKit. Not a support team, not a chatbot. I read every message and reply with real answers.

⚡ Response times

• Bugs: within 24 hours
• Questions: within 48 hours
• Feature requests: tracked within 72 hours

Or email: support@orbitkit.dev